BetVictor is an independent bookmaker that was formerly called Victor Chandler after the name of the founder. It began life as a telephone betting operator in the UK. It was a family business but is now owned by a wealthy Irish race horse owner who was successful business man. In 1998 the company moved off-shore to Gibraltar to avoid UK gambling tax and subsequently many other UK brands moved overseas. BetVictor’s core online product was initially sports betting but the site also now features an online casino and other gaming products. The operator had a reputation for being a gentleman’s bookmaker and that image is replicated online. BetVictor has created a niche service in a highly competitive sector.
Customers new to BetVictor are entitled to £30 in the form of bonuses after registering an account and placing the first bet for £5.
The welcome offer with BetVictor is subject to the following Terms and Conditions:
• New customers based in the UK who must be aged 18 or over.
• Initial deposit of at least £5.
• Qualifying bet of £5 at odds of 2.00 (Evens) or bigger.
• The qualifying bet must be placed within 7 days of opening an account.
• Cashed out bets do not count.
• Customers are credited with £20 in the form of two £10 sports bets.
• The bets can be placed on selected events at odds of 2.00 (Evens) or bigger.
• The sports bonus expire after 7 days.
• The bonus also includes £10 in the form of a casino bonus.
• The casino bonus must be staked 40 times before funds can be withdrawn.
• Only debit card deposits count.
• BetVictor’s general Terms and Conditions apply.
The value of the bonuses are moderate and other operators are more generous. It is rare in that the welcome offer combines a sports and casino bonus. The offer is feasible in the available timeframe but the odds restrictions are more penal than with similar offers from competitors. However, the welcome offer is achievable and complies with guidelines set by the UK Gambling Commission for bonuses. This compliance involves no mention of the phrase free bets and it is consistent throughout marketing material and the BetVictor website. The welcome offer is a good incentive to open an account with BetVictor and place bets on sports.
In addition to the welcome offer of £30 in the form of sports and casino bonuses BetVictor also offers existing and new customers a range of ongoing and event specific promotions. Some UK operators focus their investment on the main new customer offer but BetVictor rewards the loyalty of current customers with a range of sports and event related promotions allied to other welcome offers. New casino players recieve a bonus package worth £50 and draws and bonus prizes when they start gaming. At the time of writing the following sports offers applied:
Existing customers with BetVictor receive Best Odds Guaranteed on horse racing and greyhound racing in the UK and Ireland. When bettors take an early price or board price on a horse or dog and the Starting Price is bigger bets will be settled at the bigger price. Conversely if the SP is shorter than the early or board price bets will be settled at the best odds. The most that can be won as a result of BOG is £25,000 each day. Ante post or in-play bets are not valid for this guarantee. The offer only applies to online and mobile bets but it covers every horse racing and greyhounds meeting in the UK and Ireland.
As an alternative to the standard welcome offer new customers can opt-in to receive an odds boost on named sporting events. At the time of writing these odds boosts were available on the Wales v England rugby union fixture in the Six Nations and a boxing fight between Chris Eubank Jr and James De Gale. Customers who opted in could back one of the named outcomes at 30/1. The maximum stake is £1 and bets will be settled at 30/1 for that stake and at the regular odds for additional stake. If the bet wins the extra returns come in the form of free bets which have to be used within 7 days. If the bet loses customers will be credited with £5 in the form of a free sports bet which will expire about 3 days.
Customers who place a bet on a horse to win a race in the UK and Ireland will receive a cash refund if the backed horse does not give the bettor a fair chance of winning. If the backed horse refuses to race or whips round in jumps races and does not leave the stalls in Flat races it loses all chance of winning. Backers receive a cash refund for the value of the bet if they don’t get a run for their money. The most that any individual can receive as a result of concessions on horse racing and greyhounds is £25,000. Customers have access to their betting funds at any time and there are no wagering requirements associated with this promotion.
If one selection in an accumulator of five selections or more on football matches loses bettors will get the stake back which they can use on another accumulator. The bet must be placed in a pre-match market and only contain Match Betting or Both Teams To Score selections. The combined odds for the multiple bet must be 4/1 or bigger. The refund has to be used within 3 days and only five-fold or more football accumulators are valid for the bet but any market is allowed.
Sitting neatly alongside its other special offers and tools, BetVictor also offer a ‘Request a Bet’ feature for their users. It’s called ‘Price It Up’ here, and – to use it – you must head to Twitter, tweet @BetVictor, and include the hashtag #PriceItUp. Naturally, you should also include your preferred markets in the message. If your wager is accepted, it will be added to the Price It Up section on the sportsbook, where you can also view other users’ custom bets.
Sports is the first option on the main menu on the BetVictor Home Page which also features Casino and Offers. The menu on the sports page shows In-Play and the four most popular betting sports which are horses, football, dogs and tennis. Sports betting markets are displayed under Featured Links, Popular Pages and All Sports which lists about 40 sports in alphabetical order. The BetVictor range of sports is targeted at bettors in the UK but some of the more obscure sports that are of more interest in the rest of Europe are also offered. In addition to sports customers with BetVictor can also bet on virtual sports, politics and entertainment. The main sports page displays ongoing promotions, the current in-play events and the most popular bets which are usually the match odds for a team playing in a high profile football match.
Here is more detailed information about the four sports that appear on the main menu and alphabetical list:
When the forerunner of BetVictor was founded the vast majority of bets were taken over the telephone for horse racing. Despite the growth of sports betting horse racing is still an important sport for BetVictor. The operator provides betting for meetings in the UK, Ireland, France, South Africa and USA and other countries where there are major international races. BetVictor also provides ante post betting for the major races at the Cheltenham Festival, Grand National, Classics on the Flat and races at Royal Ascot. In the weeks leading up to major races customers can take advantage of non-runner/no bet which means stakes are retuned in a backed horse is withdrawn.
Football betting is displayed under a number of headings including Today’s Matches. There are links to several categories including outrights and specials. BetVictor provides odds for the main domestic leagues in Europe, popular betting leagues in other parts of the world and the Champions League and Europa League.
At the time of writing an upcoming match was between Liverpool and Bayern Munich in the Champions League. BetVictor offered 111 markets for this match under the following headings:
• All Markets
• Correct Score
• Player Markets
• Match Specials
Other bookmakers offer more markets but BetVictor focuses on the most popular and does not cover the more exotic. The match betting market for 90 minutes is compiled with a built in profit of less than 3% which is significantly lower than the industry average. Other markets are priced up competitively which means BetVictor compete on the value of the odds. The operator also has outright betting for the major domestic leagues and Cups and upcoming international tournaments like the next World Cup, European Championships and UEFA Nations League.
Greyhound racing is traditionally a popular betting sport in betting offices in the UK. BetVictor covers BAGS (Bookmakers Afternoon Greyhounds Service) meetings and televised fixtures on Racing Post Greyhounds TV. Customers can place ante post bets on upcoming competitions and individual races. BetVictor offers Best Odds Guaranteed on greyhound racing meetings in the UK and Ireland.
Tennis has seen a massive growth in betting over the last 15 years with more bets placed on in-play events rather than pre-match markets. BetVictor offers odds for matches on the ATP and WTA tours, Challenger events and ITF tournaments. For each match customers can bet in a number of markets including match result, set betting, correct score and totals. The two way match winner market has a built in profit margin 5% which is about the industry average. Customers can place ante post bets on the upcoming Grand Slam tournaments and international team events.
BetVictor has developed a sports betting app for Android and iOS devices. Both apps are fast and powerful and provide touch screen navigation. The apps are intuitive and provide all the functions of the desktop version such as pre-match markets, in-play betting and casino games. There is no mobile specific welcome offer but mobile players are entitled to the free bonuses for £30 when registering a new account. Both apps can be downloaded from the relevant App Store.
In addition to betting on over 40 sports and promotions for new and existing customers BetVictor provides the following bookmaker features:
Customers with BetVictor can cash out bets before the final result is known to guarantee a profit or limit a loss. The cash out value is based on the original odds, stake and current odds. If a match goes the way of the bettor the odds will fall which provides a good opportunity to cash out. Conversely if the market goes against the bettor the damage can be limited to the value of the cashed out bets.
The #PriceItUp facility is BetVictor’s personalised betting features. Outright bets can combine markets across a number of matches. Customers can create their own bets using a Bet Builder. The bet combines multiple selections that are not usually available in accumulators. Match events in some cases are related which means that the odds on offer are adjusted accordingly.
Bettors on the BetVictor website can place bets on virtual events in horse racing, football, greyhounds, motor racing, speedway and cycling. In each sport there are virtual events every few minutes 24 hours a day. Results are determined randomly and are announced immediately after each race. Winnings are paid promptly which means customers can continue to bet on a variety of virtual sports.
BetVictor provides customers with a Bet Calculator which works out the returns from winning bets. The process involves choosing the bet and entering the details such as the number of selections, odds format and whether the bets are win or each way. The facility allows for Rule 4 Deductions when there are late non-runners. Once all the bet details have been entered the winnings can be calculated. The calculator works out the profit for single line, multiple and combination bets.
Customers can deposit and withdraw betting funds using debit cards, several e-Wallets such as PayPal and Bank Transfer. Deposits are immediate and do not carry a charge while withdrawals take from 2 to 5 days depending on the method. The minimum deposit is £5 and the maximum is up to £99,999 depending on the banking method. The minimum withdrawal is £10 and there is no limit on the amount that can be taken out depending on the method.
Existing customers login to their account by entering a unique combination of a Username and Password. Potentially new customers clock the SIGN UP button to begin the registration process. Require fields must be populated to cover personal details and account details. Once the required fields have been complete customers choose their welcome bonus from a number of options.
The process continues with the first deposit which activates the welcome offer. Customers select the banking method and deposit amount and then betting can begin. When an option is selected the Betslip appears. As more selections are added the range of bets are displayed. Having selected the bet and stake customers click PLACE BETS NOW and on confirmation the account balance is updated.
Customers with BetVictor can contact support staff by email, telephone and Live Chat. There is a support icon which can be used to display information about a function of the site. There is a comprehensive FAQ section which covers the most common issues raised by customers. The fastest way to resolve an issue is through Live Chat and staff are available to cover queries not included in the FAQ section. BetVictor adopts responsible gambling processes and takes this area seriously. Overall, BetVictor provides their customers with excellent support which is a good incentive to stay loyal. Keeping customers content is a major objective.
BetVictor changed the betting industry in the UK by taking their operation to Gibraltar in 1998. The company pioneered the move away from the UK for tax purposes. Despite changes in tax laws BetVictor have maintained their operation in Gibraltar where they now have an experienced and skilled work force. As more UK operators moved to Gibraltar the betting industry provided jobs and tax revenues. Some firms have relocated back to the UK but BetVictor still have a head quarters and operations office in Gibraltar. The company has now become an important element of the local economy and employs many Spanish nationals and locals.
The history of BetVictor means they have a god number of loyal customers because of the trust in te brand. However, there is substance to the operation which includes an excellent sportsbook and online casino. The branding is familiar and the site looks minimal while delivering a comprehensive sportsbook. The interface looks good and is easy to use which is a positive for new and existing customers. BetVictor offers one of the best all-round online sports betting services in the industry. The operator is thriving in a competitive environment that features other trusted UK brands.